Legal
01. Reservation Policy

 

Deposits

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• Booking deposit : An initial payment of 25% of the total price is required to hold any reservation.

• The rest is due before the rental period begins or on arrival. 

• Damage deposit: Before the rental period begins a $500 deposit is collected in case of damage to the property. This deposit should be refunded after the final inspection.

 

Payments

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Acceptable payment can be anything from PayPal, Stripe, Venmo, direct bank transfer or cash.

 

Rules

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By booking with us you agree to the following house rules:

1.  Maximum occupancy 2 guests. 
And because of the depth of the pool only children over twelve.

2. No smoking
inside the house.

3. No parties. 
No drugs or prostitution will be tolerated. Any trace or notice of drug use will be reported to the police.

4. Please turn off air conditioner when not in use.
Excessive usages of electricity - above 30 kw per day- will be charged . (see POWER )

5. Guest takes full responsibility for any accidents
,injuries, or illnesses that occur while on the house. The use the swimming pool is under the guest’s responsibility.

6. Check in time after 3pm. Check out before 11:00 am. 
Any guest who is still at the property after 1:30pm will be charged for an extra night.

7. Any keys lost will result in a $60 USD fine 
to cover the costs of replacement. 
By booking at La Tropical , you agree to all of the above rules.

 

POWER To encourage responsible use of air conditioning, guests are responsible for the electricity they consume over 30kw per day which will suffice wit normal use (due to electricity costs many Airbnb’s in Yucatan will charge you for power use) Electricity is measured per kwh and the meter will be read at check-in and check-out to determine usage. Current rate is 2.4 Mexican pesos per kwh.

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Legal
02. Cancelation Policy

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Our guest will receive a full refund if booking is cancelled at least 14 days before the start of the stay. 

If you cancel 7-14  days before the start of the stay, they will receive a 50% refund. 

If you cancel within 7 days of the start of the stay, no refund will be given

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Legal
03. Cookie Policy

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1. Cookies and similar tracking technology

   We use cookies and other similar technologies to help provide Services, to advertise to you and to analyse how you use our Services and whether advertisements are being viewed. We also allow third parties to use tracking technologies for similar purposes. 

2. We use tracking technologies for the following (strictly necessary) purposes:

   Website (including mobile site) cookies

    

   • To enable you to login, to ensure site security and to provide shopping cart functionality. Without this type of technology, our Services won’t 
 work properly or won’t be able to provide certain features and functionalities.

   • Performance purposes;

     • To analyse how visitors use a website, for instance which pages visitors visit most often, in order to provide a better user experience.

     • We may also use this technology to check if you have opened our emails, so we can see if they are being delivered correctly and are of interest.

   • Personalisation purposes;

     • To remember choices you have made

     • such as language or region

3. Advertising cookies

   
We do not use cookies and other similar technologies to help provide Services, to advertise to you and to analyse how you use our Services and whether advertisements are being viewed. We do not allow third parties to use tracking technologies for similar purposes.

4. Social media cookies

   Cookies are used by social media services to enable you to share our content with your friends and networks. These cookies may track your browser across other sites and build a profile of your interests, which may impact the content and messages you see on other websites that you visit.

5. How to manage and remove cookies

   If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. The Help menu on the menu bar of most browsers also tells you how to prevent your browser from accepting new cookies, how to delete old cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.

   You can also visit http://www.aboutcookies.org for more information on how to manage and remove cookies across a number of different internet browsers. You also have the option to change your choices relating to cookies utilised to deliver behaviourally targeted advertising.

   If you are using our Services via an application, the operating system for your device provides instructions on how to prevent tailored advertising and how to reset your device’s advertising identifier.

   If you would like to contact us about cookies please email us latrpcl@gmail.com

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